AEP Ohio 1.19.1

The AEP Ohio app (by American Electric Power) lets customers view and pay bills, report and track outages, view outage maps and restoration progress, manage accounts, view billing history and PDFs, set up automatic/scheduled payments, compare energy usage, and manage paperless billing and payment methods.

The app is available for iPhone via the Apple App Store and for Android devices via Google Play. You can also access account services at AEPOhio.com via a web browser.

Yes. Logging into the AEP Ohio app requires an active AEP Ohio account that is registered online at AEPOhio.com. Some outage reporting features may be available without logging in, but account management requires registration and sign-in.

You can pay directly from a bank account (ACH) for free, make credit/debit card payments, set up automatic or scheduled payments, and see other payment options such as in-person or by phone. You can also add and delete bank accounts within app settings.

Use the Outage Information section to report an outage, check outage status, track restoration progress, and view outage maps for your area. The app also provides access to outage verification letters when needed.

According to the app listings, data is encrypted in transit. The developer (American Electric Power) provides a privacy policy and declares no data shared with third parties in the store listing; however, data privacy and security practices may vary and are detailed in the app’s privacy policy on AEP’s website.

'Remember me' allows the app to keep you signed in so you can skip entering login credentials each time you open the app. It requires that your account be registered and active online at AEPOhio.com.

Support contact information is provided in the app store listings: email [email protected] and phone +1 614-716-5923 (American Electric Power, Columbus, OH). You can also visit AEPOhio.com for more support resources.

Yes — the app includes energy usage features that let you compare your current usage to last month or the same time last year to help monitor consumption patterns.

Store listings indicate the app may collect location, personal info and other categories; it states data is encrypted in transit and includes a data-deletion request option. For full details, review the app’s privacy policy linked in the App Store/Google Play listing or on AEP’s website.